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Qantas praised for in-flight act after passenger's 'rookie mistake'
A Qantas passenger has praised the airline for going above and beyond for him after his "rookie mistake" before takeoff.
Kyle told Yahoo Lifestyle he and his partner were about to travel from Brisbane to Japan when he realised he hadn't asked for a special meal for the nine-hour flight.
He has coeliac disease, an autoimmune condition requiring him to have a gluten-free diet, and he feared he would have to endure the entire journey with nothing to eat.
Qantas requires at least 24 hours' notice if passengers need a special meal, like gluten-free, vegan, or halal.
When Kyle realised his mistake at the airport, he made a beeline for the Qantas service desk, but staff said they were unsure if anything could be done.
Man sues Qantas after stairs fall, airline says injuries his own fault
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An airline passenger is suing Qantas after allegedly slipping down wet stairs before a regional flight.
But the company says the man's injuries were caused by his own actions.
Roy Van der Meer was at the Qantas domestic terminal at Sydney Airport, bound for Albury on the NSW-Victoria border, on the afternoon of December 7, 2024.
Mr Van der Meer was directed to walk down portable metal stairs from the terminal to the tarmac.
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Albury-bound passenger sues Qantas after slipping and falling down aircraft stairs
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The alleged accident occurred on a QantasLink Sunstate aircraft bound for Albury. Photo: DaHuzyBru/File.
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