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‘Never-on-time airline’: Aussie golf great Greg Norman takes swing at Qantas
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Fiona Byrne, The Age’s CBD columnist, writes that Australian golf legend Greg Norman has taken a very public swing at Qantas, calling it the “never on-time” airline and describing it as outdated and unreliable.
Norman, who was a high-profile celebrity ambassador for Qantas for decades, teed off at the airline’s management on Sunday, challenging them to get the service back up to his expected standard, adding the hashtag #alottodo to make his point.
He also questioned whether profit had been put above “customer caring, reputation and service” and he said it used to be one of the world’s top three airlines but “alas no more”.
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