Tag: customer

  • Origin Energy investigating ‘potential’ customer data breach | ‘A matter of urgency’: Major e…

    Origin Energy investigating ‘potential’ customer data breach | ‘A matter of urgency’: Major e…

    Explore the latest developments concerning Origin Energy investigating.

    Origin Energy investigating 'potential' customer data breach

    Origin Energy says it has also had notified the Australian Cyber Security Centre and Australian Federal Police about the breach.  (ABC News: Matt Roberts)

    Origin Energy says it is investigating a security breach that "may have" affected customer data.

     The company says it has notified the Australian Cyber Security Centre and Australian Federal Police. 

    The security breach is the latest for major companies in Australia, with Partnered Health targeted in a cyber attack last week. 

    Origin Energy says it is investigating a security breach that "may have" affected customer data.

    "Origin Energy Limited (Origin) is currently investigating a potential security incident which may involve unauthorised access to some customers' data," it said in a statement.

    ‘A matter of urgency’: Major energy retailer Origin hit by suspected hack

    Origin Energy is investigating a potential cyber hack that may have compromised the data of some customers.

    In a statement, the major energy provider said that its does not believe the data involved includes sensitive data such as customer credit cards or bank details.

    “[The company] is currently investigating a potential security incident which may involve unauthorised access to some customers’ data,” Origin said in its statement to the ASX on Wednesday afternoon.

    “We do not believe the impacted data includes customer credit card or bank details.

    “We understand an incident like this may raise concerns and acknowledge the impact of this uncertainty on Origin customers.

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    Nation’s largest power company probes potential data leak

    Power and gas giant Origin Energy has launched an urgent investigation into a potential security breach that may have accessed the personal details of some of its 4.7 million Australian customers.

    Origin, the nation’s largest energy retailer, said on Wednesday it was investigating the potential hacking incident and acknowledged it might raise concerns for customers.

    The company said it did not believe customers’ credit card or bank details had been accessed.

    “Our investigations into this incident are occurring as a matter of urgency, and Origin will provide further updates as appropriate,” a spokesperson said.

    The alleged hacker has claimed to have access to the personal details of 2 million Origin Energy customers, including their names, addresses, contact numbers and dates of birth. However, these claims have not been able to be verified.

    For more detailed information, explore updates concerning Origin Energy investigating.

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  • Aussie customer’s shocking find after walking into JB Hi-Fi: ‘Completely and utterly gutted’ | JB…

    Aussie customer’s shocking find after walking into JB Hi-Fi: ‘Completely and utterly gutted’ | JB…

    Explore the latest developments concerning Aussie customer's shocking.

    Aussie customer's shocking find after walking into JB Hi-Fi: 'Completely and utterly gutted'

    JB Hi-Fi customer Dave Lee walked into his local store, only to find the physical media section "completely and utterly gutted".

    Lee, a film historian, physical media advocate and collector, visited the JB Hi-Fi store in Westfield Doncaster – one of the major Melbourne stores – only to find shelves of DVDs and 4K Blu-Rays being emptied, with caution tape surrounding the now bare aisles.

    In a video which has now gone viral, the content creator commiserated about the "sight that all physical media advocates absolutely dread."

    Lee, who owns a collection of over 12,000 films and series, says he's spent a lot of time and money at the Aussie home entertainment retailer over the years.

    JB Hi-Fi customer finds physical media section 'gutted'

    JB Hi-Fi customer, content creator Dave Lee, was shocked to find his local store's physical media section 'completely gutted'.

    Add videos to your saved list and come back to them anytime.

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    JB Hi-Fi Responds To Speculation Around Removal Of Physical Media

    “We have and will continue to support Australian consumers with physical content on movies and music in stores and online.”

    JB Hi-Fi have responded to viral claims that the stores are axing their stock of physical media in an increasingly-digital age.

    Earlier this week, YouTuber and filmmaker Dave Lee Down Under shared a video on his social media account which showed him visiting a Victorian JB Hi-Fi with a cordoned-off aisle and an empty shelf which once held 4K Blu-Rays.

    Describing it as the day that “all physical media advocates absolutely dread”, Lee also showed a notice on the shelves which advertised a "new look, [and a] new space" which advised, "sadly CDs, vinyls & DVDs are leaving our store".

    For more detailed information, explore updates concerning Aussie customer's shocking.

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