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Tag: customers

  • CBA punishes Qantas customers in reward points overhaul | CBA dumps Qantas for Virgin in rewards …

    CBA punishes Qantas customers in reward points overhaul | CBA dumps Qantas for Virgin in rewards …

    Explore the latest developments concerning CBA punishes Qantas.

    CBA punishes Qantas customers in reward points overhaul

    Commonwealth Bank is pushing customers to spend their credit card rewards with Virgin’s Velocity scheme instead of Qantas Frequent Flyer points, as part of a dramatic overhaul of its loyalty program.

    On Tuesday, the bank announced the changes to its reward points program, which will also include the launch of a new inhouse “Yello” points currency, ahead of an October ban imposed by the Reserve Bank on the credit card surcharges that have funded generous perks to date.

    Under the new scheme, customers wanting to convert Yello points to airline points will get more generous rates when exchanging them for Virgin Velocity points than Qantas Frequent Flyer points.

    CBA punishes Qantas customers in reward points overhaul

    Commonwealth Bank is pushing customers to spend their credit card rewards with Virgin’s Velocity scheme instead of Qantas Frequent Flyer points, as part of a dramatic overhaul of its loyalty program.

    On Tuesday, the bank announced the changes to its reward points program, which will also include the launch of a new inhouse “Yello” points currency, ahead of an October ban imposed by the Reserve Bank on the credit card surcharges that have funded generous perks to date.

    Under the new scheme, customers wanting to convert Yello points to airline points will get more generous rates when exchanging them for Virgin Velocity points than Qantas Frequent Flyer points.

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    The dynamic landscape of current events often brings forth significant discussions. Monitoring these developments provides crucial insights.

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  • Qantas customers warned not to delete email about $105m settlement | One million Aussies contacte…

    Qantas customers warned not to delete email about $105m settlement | One million Aussies contacte…

    Explore the latest developments concerning Qantas customers warned.

    Qantas customers warned not to delete email about $105m settlement

    Qantas has begun contacting more than a million customers who may be eligible for a share. (ABC News: Keana Naughton)

    Qantas customers are being notified they may be eligible for access to a multi-million-dollar settlement.

    It stems from a class action alleging Qantas failed to refund customers for cancelled flights during the COVID-19 pandemic. 

    Lawyers say the process will take months, and it is expected the first payments will be made by the end of the year.

    Qantas customers should not ignore emails and text messages offering access to a multi-million-dollar settlement — it's not a scam.

    More than 1 million customers have started to receive emails and text messages explaining how they can apply for a share of a $105 million settlement following a class action against the airline over COVID-19 flight credits.

    One million Aussies contacted over $105m Qantas payout

    More than 1 million Qantas customers are being notified via text or email that they may be eligible for compensation in a $105 million flight credit class action settlement.

    The Federal Court of Australia has issued notices to impacted customers regarding flights cancelled during the COVID-19 pandemic between January 2020 and November 2022.

    A text sent to impacted customers following the Qantas class action settlement. Nine

    Those who are entitled to compensation from the airline have until 4pm on October 2 to register for a portion of payment from the settlement.

    “Even persons who have used their Qantas flight credit or were ultimately refunded for their flight are eligible for a settlement payment if you meet the criteria,” Echo Law said in an email.

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    The dynamic landscape of current events often brings forth significant discussions. Monitoring these developments provides crucial insights.

    For more detailed information, explore updates concerning Qantas customers warned.

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  • Qantas customers warned not to delete email about $105m settlement | Qantas customers eligible fo…

    Qantas customers warned not to delete email about $105m settlement | Qantas customers eligible fo…

    Explore the latest developments concerning Qantas customers warned.

    Qantas customers warned not to delete email about $105m settlement

    Qantas has begun contacting more than a million customers who may be eligible for a share. (ABC News: Keana Naughton)

    Qantas customers are being notified they may be eligible for access to a multi-million-dollar settlement.

    It stems from a class action alleging Qantas failed to refund customers for cancelled flights during the COVID-19 pandemic. 

    Lawyers say the process will take months, and it is expected the first payments will be made by the end of the year.

    Qantas customers are being warned not to ignore emails and text messages offering access to a multi-million-dollar settlement — even if they appear to be a scam.

    More than one million Qantas customers contacted over $105m compensation

    More than 1 million Qantas customers are being notified via text or email that they may be eligible for compensation in a $105 million flight credit class action settlement.

    The Federal Court of Australia has issued notices to impacted customers regarding flights cancelled during the COVID-19 pandemic between January 2020 and November 2022.

    A text sent to impacted customers following the Qantas class action settlement. Nine

    Those who are entitled to compensation from the airline have until 4pm on October 2 to register for a portion of payment from the settlement.

    “Even persons who have used their Qantas flight credit or were ultimately refunded for their flight are eligible for a settlement payment if you meet the criteria,” Echo Law said in an email.

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    The dynamic landscape of current events often brings forth significant discussions. Monitoring these developments provides crucial insights.

    For more detailed information, explore updates concerning Qantas customers warned.

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  • Qantas customers warned not to delete email about $105m settlement | More than one million Qantas…

    Qantas customers warned not to delete email about $105m settlement | More than one million Qantas…

    Explore the latest developments concerning Qantas customers warned.

    Qantas customers warned not to delete email about $105m settlement

    Qantas has begun contacting more than a million customers who may be eligible for a share. (ABC News: Keana Naughton)

    Qantas customers are being notified they may be eligible for access to a multi-million-dollar settlement.

    It stems from a class action alleging Qantas failed to refund customers for cancelled flights during the COVID-19 pandemic. 

    Lawyers say the process will take months, and it is expected the first payments will be made by the end of the year.

    Qantas customers are being warned not to ignore emails and text messages offering access to a multi-million-dollar settlement — even if they appear to be a scam.

    More than one million Qantas customers contacted over $105m compensation

    More than one million Qantas customers are now being notified via text or email that they may be eligible for compensation in a $105 million flight credit class action settlement.

    The Federal Court of Australia has issued notices to impacted customers regarding flights cancelled during the COVID-19 pandemic between January 2020 and November 2022.

    A text sent to impacted customers following the Qantas class action settlement. Nine

    Those who are entitled to compensation from the airline have until 4pm on October 2, 2026 to register for a portion of payment from the settlement.

    “Even persons who have used their Qantas flight credit or were ultimately refunded for their flight are eligible for a settlement payment if you meet the criteria,” Echo Law said in an email.

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    The dynamic landscape of current events often brings forth significant discussions. Monitoring these developments provides crucial insights.

    For more detailed information, explore updates concerning Qantas customers warned.

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  • CommBank customers to receive $68m in refunds for incorrect bank fees | Commonwealth Bank bows to…

    CommBank customers to receive $68m in refunds for incorrect bank fees | Commonwealth Bank bows to…

    Explore the latest developments concerning CommBank customers to.

    CommBank customers to receive $68m in refunds for incorrect bank fees

    Commonwealth Bank will issue refunds to some customers who were incorrectly charged high bank fees. (ABC News: Keana Naughton)

    CommBank has promised $68 million in refunds for incorrectly charged low-income earners on Centrelink payments.

    The bank was put on notice by ASIC in July after a review found the bank had incorrectly charged customers a total of $270 million in fees.

    ASIC says while it welcomes the refunds, it is disappointed that some customers will miss out.

    Commonwealth Bank has confirmed it will refund "relevant" low-income customers who were wrongfully charged excessive bank fees, five months after the national corporate regulator found it had incorrectly slugged customers $270 million.

    Commonwealth Bank bows to ASIC pressure with $68m in fee refunds

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    Commonwealth Bank will repay $68 million in goodwill refunds to concession customers who were put into high-fee accounts, settling a long-running argument between Australia’s largest bank and the corporate regulator.

    In July last year, the Australian Securities and Investments Commission released a report that investigated fees charged by the Commonwealth Bank, Westpac, Bendigo Bank and ANZ, and found multiple failings.

    Gift 5 articles to anyone you choose each month when you subscribe.

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    The dynamic landscape of current events often brings forth significant discussions. Monitoring these developments provides crucial insights.

    For more detailed information, explore updates concerning CommBank customers to.

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