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Tag: fined

  • Virgin Media fined after hanging up on customers trying to cancel contracts | Virgin Media fined …

    Virgin Media fined after hanging up on customers trying to cancel contracts | Virgin Media fined …

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    Virgin Media fined after hanging up on customers trying to cancel contracts

    Virgin Media has been fined £28m for repeatedly preventing customers from cancelling contracts, Ofcom said.

    The communications regulator said it uncovered tactics including agents deliberately hanging up calls, and customers being put on hold "for no reason".

    It said millions of calls from customers were "likely mishandled" over a three-year period which prevented or delayed them from switching to a better broadband, landline or pay-TV deal.

    The penalty was reduced by 30% as Virgin Media admitted its failing and agreed to settle, Ofcom added. Virgin Media apologised to the "small proportion who experienced an issue when contacting us to agree a new deal or cancel their service in the past".

    Virgin Media fined record £28m for stopping customers cancelling contracts

    Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls

    Virgin Media has been fined £28m by the UK telecoms watchdog for repeatedly preventing customers from cancelling their contracts over a near three-year period.

    Ofcom discovered that Virgin Media “likely mishandled” millions of phone calls between the start of 2022 and autumn 2024, with deliberate call-dropping tactics, unnecessary call transfers and putting customers on hold for “no reason”.

    The watchdog investigated the company after it received almost 2,000 complaints from Virgin Media broadband, landline and pay TV customers who struggled to cancel their contracts.

    The £28m fine, which was reduced by 30% as Virgin Media admitted to its failing and agreed to settle the case, is Ofcom’s biggest ever under the regulator’s consumer protection rules.

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  • SA petrol stations fined nearly $20K amid fuel price crackdown | Petrol stations hit with almost …

    SA petrol stations fined nearly $20K amid fuel price crackdown | Petrol stations hit with almost …

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  • Major milk company fined for misleading consumers about fresh milk | Lactalis fined five-figure s…

    Major milk company fined for misleading consumers about fresh milk | Lactalis fined five-figure s…

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    Major milk company fined for misleading consumers about fresh milk

    Lactalis Australia allegedly made "false or misleading representations in the labelling" of two of its milk products. (ABC News: Morgan Timms)

    Lactalis Australia Pty Ltd allegedly made "false or misleading representations in the labelling" of two of its "fresh milk" products.

    Ferguson Valley WA Dairy Fresh 2L milk and Golden North Country Fresh 2L milk were found to contain substantial amounts of powdered milk.

    The company has paid $59,400 in penalties over three infringements and removed the word "fresh" from both products.

    A major Australian milk company has been fined by the consumer watchdog for misleading consumers by labelling two of its products as "fresh milk" when they were found to contain substantial amounts of powdered milk.

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  • Carlton fined $75,000 over Elijah Hollands incident | Unpacking the Hollands sanction, could Crip…

    Carlton fined $75,000 over Elijah Hollands incident | Unpacking the Hollands sanction, could Crip…

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    Carlton fined $75,000 over Elijah Hollands incident

    Elijah Hollands played on for Carlton against Collingwood in round six despite having a mental health episode. (Getty Images: AFL Photos/James Wiltshire)

    The AFL will require all clubs to employ a full-time psychologist or an equivalent, in the wake of Elijah Hollands's mental health episode at the MCG.

    The league has fined Carlton $75,000 for its delay in bringing Hollands from the field against Collingwood, which brought the game into disrepute.

    The AFL announced that it would move to develop stronger league-wide guidance for players' psychological fitness to play.

    The AFL has fined Carlton $75,000 for its handling of Elijah Hollands's on-field mental health episode against Collingwood.

    Unpacking the Hollands sanction, could Cripps be traded?

    Nat Edwards, Damian Barrett and Josh Gabelich discuss Tuesday’s biggest footy stories on the AFL Daily podcast

    Nat Edwards, Damian Barrett and Josh Gabelich discuss Tuesday’s biggest footy stories on the AFL Daily podcast

    AFL CEO Andrew Dillon and AFL EGM AFLW, Health and Football Operations Laura Kane speak to the media about the Elijah Hollands affair

    Roy, Calvin and Warnie reveal their early trades for round nine

    Watch legendary commentator Bruce McAvaney's eulogy for his long-time commentary partner at Dennis Cometti's state memorial service

    Riley Beveridge and Sarah Black countdown every pick of the AFLW’s first Pre-Season Draft, thanks to Telstra

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    Club statement

    First and foremost, the Carlton Football Club’s support remains with Elijah Hollands, whose health and wellbeing continues to be the highest priority.  

    The Club continues to work closely with qualified medical professionals to ensure Elijah is receiving the necessary care, with support being extended to the Hollands family. 

    The Club would also like to thank all those who have sent through messages and have respected the privacy of the Hollands family during this time.   

    On 23 April, the Club provided to the AFL a detailed, factual account of the circumstances relating to Elijah Hollands and the Club’s Round 6 match.   

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  • Restaurant fined $40k after children served citronella instead of cranberry juice | Perth restaur…

    Restaurant fined $40k after children served citronella instead of cranberry juice | Perth restaur…

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    Restaurant fined $40k after children served citronella instead of cranberry juice

    Marcus and Michelle Lemin with their daughters Hannah and Olivia. (ABC News: Daryna Zadvirna)

    Two children who unknowingly drank insect repellent after being served citronella instead of cranberry juice at an Italian restaurant in Perth has seen the former owner and the now-closed establishment hit with a $40,000 fine.

    Hannah Lemin, 12, and her sister Olivia, 11, were having dinner with their parents, Marcus and Michele, at Miky's Italian Fusion restaurant in the Perth suburb of Crawley in June 2024.

    During the meal, the girls complained their cranberry juice tasted like it had been "poisoned".

    It was later discovered that a bartender employed by the restaurant had given the girls a pink-coloured citronella torch and lamp oil solution.

    Perth restaurant owner convicted after kids were served mosquito repellant

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    A restaurant owner has been fined $40,000 after he was found guilty of being responsible for two children and their mother being serviced mosquito repellant instead of cranberry juice by a bar tender in 2024.

    Michele Angiuli, 35, was charged after a family who ate at his since shutdown Italian restaurant called police after the incident that left their daughters aged 11 and 12 and their mum drinking a small amount of citronella.

    Angiuli was sentenced over the incident on Tuesday, with Perth Magistrates Court hearing that it was his bar tender who accidently poured the drinks with insecticide instead of the juice they ordered, but because he did not have a food safety officer and because he had a disordered bar area, that he had “failed to act with due diligence”.

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    Perth restaurant owner convicted after kids were served mosquito repellant

    Add articles to your saved list and come back to them anytime.

    A restaurant owner has been fined $40,000 after he was found guilty of being responsible for two children and their mother being serviced mosquito repellant instead of cranberry juice by a bar tender in 2024.

    Michele Angiuli, 35, was charged after a family who ate at his since shutdown Italian restaurant called police after the incident that left their daughters aged 11 and 12 and their mum drinking a small amount of citronella.

    Angiuli was sentenced over the incident on Tuesday, with Perth Magistrates Court hearing that it was his bar tender who accidently poured the drinks with insecticide instead of the juice they ordered, but because he did not have a food safety officer and because he had a disordered bar area, that he had “failed to act with due diligence”.

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  • Restaurant fined $40k after children served citronella instead of cranberry juice | Perth restaur…

    Restaurant fined $40k after children served citronella instead of cranberry juice | Perth restaur…

    Explore the latest developments concerning Restaurant fined $40k.

    Restaurant fined $40k after children served citronella instead of cranberry juice

    Marcus and Michelle Lemin with their daughters Hannah and Olivia. (ABC News: Daryna Zadvirna)

    Two children who unknowingly drank insect repellent after being served citronella instead of cranberry juice at an Italian restaurant in Perth has seen the former owner and the now-closed establishment hit with a $40,000 fine.

    Hannah Lemin, 12, and her sister Olivia, 11, were having dinner with their parents, Marcus and Michele, at Miky's Italian Fusion restaurant in the Perth suburb of Crawley in June 2024.

    During the meal, the girls complained their cranberry juice tasted like it had been "poisoned".

    It was later discovered that a bartender employed by the restaurant had given the girls a pink-coloured citronella torch and lamp oil solution.

    Perth restaurant owner convicted after kids were served mosquito repellant

    Add articles to your saved list and come back to them anytime.

    A restaurant owner has been fined $40,000 after he was found guilty of being responsible for two children and their mother being serviced mosquito repellant instead of cranberry juice by a bar tender in 2024.

    Michele Angiuli, 35, was charged after a family who ate at his since shutdown Italian restaurant called police after the incident that left their daughters aged 11 and 12 and their mum drinking a small amount of citronella.

    Angiuli was sentenced over the incident on Tuesday, with Perth Magistrates Court hearing that it was his bar tender who accidently poured the drinks with insecticide instead of the juice they ordered, but because he did not have a food safety officer and because he had a disordered bar area, that he had “failed to act with due diligence”.

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  • KPMG partner fined for using AI to cheat – on an AI test | KPMG partner fined over using AI to …

    KPMG partner fined for using AI to cheat – on an AI test | KPMG partner fined over using AI to …

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    KPMG partner fined for using AI to cheat – on an AI test

    More than two dozen KPMG Australia personnel have used artificial intelligence to cheat on internal exams since July, including a partner who will be fined more than $10,000 for using the technology in a training course about AI.

    The big four accounting firm has upgraded its processes to detect AI cheating after putting in place policies and extra policing to tackle widespread cheating on internal tests between 2016 and 2020.

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    KPMG partner fined over using AI to pass AI test

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  • Harry Brook fined $60k for nightclub scuffle before pre-Ashes match | Switch Hit: Crash and (b)ur…

    Harry Brook fined $60k for nightclub scuffle before pre-Ashes match | Switch Hit: Crash and (b)ur…

    Explore the latest developments concerning Harry Brook fined.

    Harry Brook fined $60k for nightclub scuffle before pre-Ashes match

    Harry Brook has apologised after getting into an altercation with a nightclub bouncer in New Zealand, shortly before the Ashes. (AAP: Dan Himbrechts)

    England player Harry Brook has apologised following an incident at a Wellington nightclub in October. 

    The Test vice-captain was struck by a bouncer the night before a one-day international match against New Zealand.

    He was fined $60,000 by the team's board and put on a final warning about his behaviour.

    Harry Brook has publicly apologised for bringing "embarrassment" to the English cricket team in a scuffle at a New Zealand nightclub shortly before the Ashes.

    Brook was struck by a bouncer after being refused entry to a Wellington nightclub on October 31, just hours before captaining the English team in a one-day international, the UK's Telegraph has reported.

    Switch Hit: Crash and (b)urn

    You have reached ESPN's Australian edition. Stay on current site or go to US version.

    Bazball down under ended on another bum note, as England lost for the fourth time out of five – and despite a sparkling maiden hundred from Jacob Bethell. No sooner had Australia been presented with the trophy, than news emerged regarding Harry Brook's misdemeanours in New Zealand. On a bumper edition of the pod, Alan Gardner hears from Andrew Miller and Andrew McGlashan about a chaotic end to a chaotic tour. Can England draw anything positive from their performance in Sydney? Should Brendon McCullum (or Rob Key) carry the can for England's failures? And is it too soon to start talking about the 2027 Ashes…?

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    The Ashes: England cricket concern over culture and drinking

    McCullum (left), Stokes and Brook have been England's leadership team since the Yorkshire batter (right) was made Test vice-captain in September

    Australia are a better cricket team than England, especially in Australia. Twenty-seven Australia wins in 35 Ashes Tests in this country since the turn of the century tells a conclusive story.

    No, the feelings of bewilderment, dismay and downright anger come from yet another Ashes tour with concerns over England cricketers and whether there is a problematic drinking culture.

    Eight years ago, Jonny Bairstow was lampooned in the Australian media for a 'headbutt' to home opener Cameron Bancroft in a Perth bar. On the same trip Ben Duckett, then with the England Lions, was punished for pouring a drink over James Anderson.

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