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ChatGPT goes after Claude’s business edge with new product drive
Anthropic has stolen OpenAI’s thunder in 2026, but with new product rollouts, the ChatGPT pioneer is fighting back and big Australian customers are on board.
Gilbert + Tobin chief executive Sam Nickless is well aware of the huge risks involved if the firm’s lawyers rely on hallucinating artificial intelligence models to help build their cases, but he is all in on the technology when it comes to using its tools to run the practice.
The firm has been flagged by ChatGPT maker OpenAI as one of the AI giant’s most plugged-in Australian clients amid a spate of major releases, and Nickless says he has just finished using its Codex autonomous AI agent tool to power through a previously laborious aspect of appraisals for the firm’s 112 partners.
Runs your computer while you’re at lunch: ChatGPT for work just dropped
OpenAI has released a turbocharged version of ChatGPT built to automate work tasks, analyse data and create documents, presentations and apps, schedule recurring tasks, and even tackle projects while you’re away from the desk.
The new agent, called ChatGPT Work, is built to plug into users’ existing workflow and gather information across popular work apps Gmail, Slack, Teams, Google Drive, calendars, and more to create finished materials.
Users can go beyond refining prompts to producing reports, building campaign briefs, meeting agendas from Slack messages, and creating interactive dashboards, apps and websites.
“For many folks around the world, for almost a billion users, it’s going to move beyond answering questions to actually getting real work done, and that’s a big shift in how people think about ChatGPT,” OpenAI product marketing executive Sahil Punamia said in a briefing call.
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