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'My honest review of the controversial new Woolworths entry gates'
OPINION — When Woolworths began rolling out its new entryways in select stores across the country, early reports weren't great.
The gates, which first appeared at Woolworths Camberwell in Melbourne, feature two lanes through which customers can enter, with white flexible prongs positioned along them to prevent customers leaving using the entryway.
A Woolworths spokesperson told nine.com.au the trial is to "explore new ways to respond to increased theft in our supermarkets", which has become a major issue for supermarkets.
"We know the majority of our customers do the right thing, and we thank them for doing so. This is to deter those that don't," they said.
New Woolworths in-store feature leaves child in tears: 'Smacked a lot'
A photo of a child "running the gauntlet" to enter a local Woolworths store has sparked a discussion about a controversial new in-store security feature. A parent claimed their child was "smacked" by a security gate recently installed at the supermarket giant's Bass Hill store, leaving the child in tears.
"These recently popped up at Woolies in Bass Hill, and talking to other parents, they've smacked a lot of kids," the parent said, referring to the new security gate currently being trialled at a select number of stores.
While they admitted the injury didn't cause "serious harm", they argued it was "not a good start" to the shopping trip after their child was crying because of the "entry gauntlet".
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