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ANZ offering $2000 to mortgage customers about to jump ship
ANZ is offering cash payments and other sweeteners to customers on the verge of switching their mortgages to rival lenders, as a competition war erupts between the major banks.
Mortgage brokers say ANZ, which is lagging the other major banks in the home lending market, is offering borrowers retention payments – typically $2000 – once they have submitted discharge paperwork. To retain customers, the bank is also offering fee waivers and discounts on competitors’ rates of between 15 and 20 basis points.
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Incredible way $6,500 quietly added to unsuspecting couple's credit card: 'Went ballistic'
An ANZ customer is fighting to recover thousands of dollars stolen from his credit card after he discovered a fraudster had been charging fake Uber rides to his card for months. The number of Aussies falling victim to card fraud has doubled over the past decade, and customers are calling on the banks to “do better”.
Petar Ceklic has been a loyal customer of ANZ for more than 20 years and has multiple products with the bank, including his mortgage, transaction accounts and a credit card that he shares with his wife. The Perth UI/UX designer was recently checking his credit card balance when he realised he had been charged for multiple Uber trips in Sydney that his family didn’t make.
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ANZ shares have a lengthy track record of paying two dividends a year.
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