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Mastercard unveils major AI shopping change coming for CBA, Westpac customers: 'Australia’s first'
Australians are one step closer to the option of having their online shopping be fully automated. Global payments giant Mastercard has announced it will expand its agentic payments technology to Australia.
The payments company has completed Australia’s first authenticated agentic transactions, which are transactions completed by an 'AI agent', using Commonwealth Bank and Westpac cards. Mastercard’s ‘Agent Pay’ technology, which was launched in the US last year, allows shoppers to ask an AI agent to search, find and buy items for them.
Mastercard Australasia’s head of customer solutions centre Surin Fernando told Yahoo Finance customers were already using AI agents and it was expected to become the norm in the future.
Aussie LLM Maincode powers Mastercard’s agent-led payments trial
Mastercard has completed Australia’s first fully authenticated agent-led transactions, using Australian LLM Maincode to do so.
The transactions form part of Mastercard’s global Agent Pay program, which brings AI agents into the payment flow as recognised and governed participants.
In practical terms, that means AI agents will be empowered to shop or book services on a customer’s behalf, while remaining visible to banks, merchants and payment networks.
For example, a user could instruct an agent to book flights or search for an outfit with particular parameters in place, such as price or size. The agent would then act on that customer’s behalf after searching the web.
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