I tried to use a Qantas lounge that didn’t exist

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I tried to use a Qantas lounge that didn’t exist

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Do not count on using a Qantas lounge pass if you are flying domestic Jetstar out of Perth. I arrived on an international flight and had a few hours to kill before my connecting flight to Melbourne. Since Jetstar is part of the Qantas Group, the system allowed me to digitally link my complimentary Qantas lounge pass to my Jetstar flight number without any issues. However, once you get past security, you quickly find out there is no Qantas lounge in Terminal 2, where Jetstar flights depart from. All the Qantas lounges are located on the opposite side of the airfield at Terminal 4. It requires a 15-minute shuttle bus ride to get between the two terminals, making it completely impractical to use the lounge during a transit. Qantas’ system shouldn’t let passengers link a lounge pass to a flight departing from a terminal where a lounge doesn’t exist. Thanks for nothing, Qantas.Michael Gruschel, South Yarra, Vic

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