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Price crunch has some servo owners asking: 'Is it really worth doing this?'
As the war in the Middle East sends fuel prices soaring, retail workers are facing a backlash from angry drivers. (ABC News: Adam Kennedy)
The union representing petrol station workers says there has been a spike in reports of abuse from customers since fuel prices started to rise.
Petrol station owners say they're not making money from the fuel price rises and are losing the in-store sales of food, drinks and coffee that they depend on to make a profit.
The Shop, Distributive and Allied Employees Association is surveying workers across Australia to get firmer data on the reported rise in customer aggression and will work with the operators to improve the safety of their workers.
Servo staff cop abuse over fuel prices
Service station operators across Geelong and the Surf Coast are reporting rising levels of abuse amid high petrol prices.
Apco director Peter Anderson said drivers were ‘triggered’ by the Servo Saver app, which was not always updating.
“We’re finding that people are coming in and saying ‘oh the price on the pump’s different to the price on the fuel app’,” he said.
“We’re finding that sometimes people’s phones are not updating, which has been a regular occurrence.
“Sometimes it hasn’t updated for three or four days on their phones.”
He said the Victorian government is not paying any attention to service station owners’ concerns, which he said was disappointing.
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